Kempinski Hotel & Residences Palm Jumeirah - Dubai

Crescent West, Palm Jumeirah, Dubai, United Arab Emiratesshow map
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Highlights
7
Very goodBased on  189 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Arab Emirates

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Overview

The 5-star Kempinski Hotel & Residences Palm Jumeirah is located close to the beautiful beach. Opened in 2010, the exquisite hotel attracts visitors with its Italian architecture.

This hotel is situated 26 km away from Dubai Museum. Such tourist places as a museum, a tower and a mosque are fairly close by.

Set next to golf courses and nightclubs, this hotel also offers a sun deck, an outdoor swimming pool and a volleyball court on site.

Al Maktoum airport can be reached within a 30 minutes' drive from Kempinski Hotel & Residences Palm Jumeirah.

Rooms

There are 244 non-smoking rooms fitted with central heating, wireless internet, an electronic safe, a fridge and an iPod dock. The hotel offers a spectacular view over the city. These rooms have marble floor and luxury furniture.

Eat & Drink

Every morning at the dining area guests may enjoy buffet breakfast. A stylish on-site restaurant serves dishes of international cuisine. Guests can savour refreshing drinks as well as seafood and grills in the snack bar, which features billiards and a terrace.

All visitors are offered a buffet breakfast for a fee. 

Services

The hotel offers shuttle service, 24-hour concierge and shopping service together with a designated area for smoking, a souvenir shop and a lift for guests' comfort.

Relax

Entertainment options, including live performances and cooking classes, are available on site. On-site sport activities include canoeing, sailing and skiing.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of floors:   7.  Number of rooms:   244.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Scuba diving
  • Canoeing
  • Sailing
  • Boating
  • Aqua fitness
  • Skiing
  • Tennis court
  • Badminton
  • Volleyball
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Playpen
  • Video games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Pool view
  • River view
  • Lagoon view

Room features

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Separate tub and shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Free toiletries

Self-catering

  • Kitchen
  • Electric kettle
  • Dryer
  • Cooker
  • Cookware/ Kitchen utensils

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • In-room computer
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExtra bedExisting beddingFREEAll children13 - 16 yearsExisting beddingFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Al Maktoum (DWC)15.2 mi
Dubai (DXB)18.6 mi
Train
Business Bay Station11.7 mi
Dubai Mall Station11.7 mi
Underground
DAMAC Properties Metro Station3.2 mi
Jumeirah Lake Towers Metro Station3.5 mi
Bus
Bus stop2.9 mi
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Reviews
7.4
Very goodBased on  189  reviews
  • 4.2
    Guest rating

    Nothing, I reduced my stay and changed hotels.

    Limited facilities, most facilities are closed.

  • 7.0
    Very good

    Location and size of the suite. The fact that thier suites come with a washer and kitchen makes it really convienient for long stay.

    The hotel is still in soft launch mode. Its suppose to open on 11-11-2- 11 and by then most of the facilities would be operational.

  • 8.8
    Superb

    Extremely friendly and professional hotel stuff, very luxurious hotel, location is superb, will definitely visit the hotel again.

  • 5.8
    Guest rating

    i booked through booking .com , However , when went to the hotel they increase the amount for 1000 dh !!!!! i told them about the previos price but hey refuse !!!! i will never stay there again ,, and this reflects a bad point for booking .com regards the prices .

  • 9.6
    Exclusive

    every thing is wow ,

    the location is v.good but far from the city center and the food in hotel is very expencive

  • 4.2
    Guest rating

    It was not good the did not have alcohol license this hotel ,,so they not serving any drinks at pool and resturants , they should tel us befor check in or u have to menshen on website also, is verey important for 5star hotel...and still this hotel is not finish yet.

    It was not hotel ,is residences ..

  • 6.2
    Good

    Hotel staff very helpful

    Like a building site, workers drilling outside the room door, mess i'n the corridors no facilities inside the hotel whatsoever , no shops, no food for kids just a high class fancy menu, very very boring. The hotel should not be available for booking in an incomplete state. We paid alot of money for a 2 night stay and i'n return had to travel 20-30 minutes for any entertainment for the kids and to get decent food. I can just thank the staff they tried to be as helpful as possible but if the hotel looks like a boring building site, what can the staff do

  • 10.0
    Exclusive

    We had the pleassure to be upfraded from a 4 people family room to a luxury two bedroom appartment overlooking the ocean! The staf, and in particular the Front Desk Responsible Supervisor "Matty" was very friendly, professional and really made the difference in providing a personal service. Ecellent!

  • 4.2
    Guest rating

    Spacious rooms and accomodation .

    Somewhat dissapointed with the price the hotel is new and lacks atmosphere . The poolside waitress very inexperienced, she got our food order wrong 4 times and in the end we gave up and just had to make do with. The hotel is very expensive and extremely poor value for money. The room from tuesday to friday including the misleading 10% tax and 10% service charge cost us £723.00 gbp (excluding any beverage or food) per a night which is a disgrace for what you receive. Food & beverages are overpriced and you would think for the rates charges internet would be complimentary but it was one of he ost expensive ihave ever experienced, I have never complained on a review before but strongly felt we had to make such comments about this place. The hotel and unforseen extortoniate costs totally ruined our holiday as we could not afford to enjoy any of the restaurants or bars.

  • 7.0
    Very good

    The Privet pool :-)

    The services very slow and carless

  • 6.2
    Good

    I liked the fact that the hotel is big and comfortable to stay in.

    Actually I suffered from the lack of service and the lack of restaurants.

  • 8.2
    Fabulous

    There is just 1 restaurant in the hotel, with limited menu, very poor service and very high prices. No sport facilities except for a very small gym. Sometimes the hotel hosts wedding events that are very noisy and last till 1am.

  • 9.4
    Exclusive

    The standard of the Hotel

    Some services took a long time before the staff reacted, three reminders in not acceptable

  • 7.0
    Very good

    Not much.The staff did his best to give better services.However the hotel seems like it is still " on Soft Opening " nespecially Room Service. The order takers need a lot of Training, brreakfast time. The order was never respected as it should be.

    Value for money. It is very expensive.We paid more than 18,000.Dh for 3 nights for room / breakfast and a few orders through Room Service in a Suite of 2 bedrooms ( more than 5,000 Dh per night room only ! ).

  • 5.8
    Guest rating

    - Amazing private beach - Kimpinski Standards - wounderful swimming pool- Kimpinski Standards - Luxurious Furniture - Kimpinski Standards

    Gloomy Architicture- Freemason Grand Lodge Standards GYM - 4b star hotel standards Staff -3 star hotel standards Other Facilities-4A star hotel standards

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Highlights
7
Very goodBased on  189 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExtra bedExisting beddingFREEAll children13 - 16 yearsExisting beddingFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Al Maktoum (DWC)15.2 mi
Dubai (DXB)18.6 mi
Train
Business Bay Station11.7 mi
Dubai Mall Station11.7 mi
Underground
DAMAC Properties Metro Station3.2 mi
Jumeirah Lake Towers Metro Station3.5 mi
Bus
Bus stop2.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
0Guests / room